Contact us
The fastest way to reach us is email — we typically respond within 1–2 business days.
Email: info@screenplayrewards.com
Mail: BeanieStalk LLC, 315 E Peterson Dr., Charlotte, NC 28217
Getting started
New to ScreenPlay? The Quick Start guide walks through setting up your family, adding tasks, and configuring rewards. The Feature Reference covers everything the app can do in more depth.
Common questions
How do I delete my account?
In the app, go to Settings → Account → Delete Account. This permanently deletes your data — see our Privacy Policy for details on what's removed and when.
I'm having trouble signing in.
Double-check you're using the email address you originally signed up with. If you've forgotten your password, use the "Forgot password" link on the sign-in screen. If you're still stuck, email us at info@screenplayrewards.com and we'll help sort it out.
How do subscriptions and billing work?
Subscriptions are billed and managed through the Apple App Store or Google Play Store, not directly through us — we never see or store your payment details. To cancel or change your plan, go to your device's account settings rather than the ScreenPlay app itself. See our Pricing page for more on plans and billing questions.
Something in the app isn't working right.
Email us at info@screenplayrewards.com with a short description of what happened and, if possible, which device and app version you're using — that helps us track it down faster.
I have a suggestion or feature request.
We'd love to hear it — send it to info@screenplayrewards.com.