This page explains how to permanently delete your ScreenPlay Rewards account and the data associated with it. It applies whether you still have the app installed or not.
Summary: Parents can delete their account and all associated family data at any time, either from inside the app or by emailing us — you don't need to reinstall the app to request deletion. Deletion is permanent and removes all child profiles, points history, and settings.
1. Delete Your Account In the App
If you have ScreenPlay Rewards installed:
- Open the app and sign in as the Parent
- Go to Settings → Account → Delete Account
- Confirm the deletion when prompted
This immediately begins the deletion process described in Section 3 below.
2. Request Deletion Without the App
If you no longer have the app installed, or prefer not to use it to request deletion, email us at info@screenplayrewards.com from the email address associated with your ScreenPlay Rewards account, and include:
- A request to delete your account and data
- The email address your account is registered under (if different from the one you're emailing from)
We verify that a request is coming from the account-holding Parent before acting on it, to prevent someone else from deleting your family's data. Once verified, we process the request within a reasonably prompt period of time, consistent with Section 3 below.
3. What Gets Deleted
Deleting your account is permanent and includes:
- All child profiles and their associated data (tasks, points, penalties, rewards, and activity history)
- Your Parent account information
- Family configuration: family name, tasks, behavior rules, point values, rewards, and screen time settings
Deletion is completed within 30 days of a verified request. Residual copies in encrypted backups are purged on a rolling basis within 90 days. We may retain minimal records beyond that where required for legal, tax, or fraud-prevention purposes.
4. Subscriptions
Deleting your ScreenPlay Rewards account does not cancel an active App Store or Google Play subscription. Subscriptions must be canceled separately through your Apple or Google account settings — we cannot cancel app store subscriptions on your behalf.
5. Questions
BeanieStalk LLC
315 E Peterson Dr., Charlotte, NC 28217
Email: info@screenplayrewards.com
See our Privacy Policy for more on how we collect, use, and protect your information.